Book Corner
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- Jun 14, 2016
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I receive all emails from my customers and suppliers (I hope 
) but they seem not to receive mine. I reported the matter quite a few times, then my router has been checked and reset, I was once told that there is something wrong my telephone or my equipment, I tested it by logging onto a different router (mweb) and another PC .... still nothing changed.
I tested it with a few friends and some said they received it as SPAM Telkom Quarantined, and when they added me to their safe recipient list, it was sorted out. Some said they did not receive it and it is not in their junk mail (it might be that their settings are set to delete any spam immediately?)
How do you ask 1500 customers and 100 suppliers to add you to their safe recipient list, they are not interested do this for you. They do not want to go that extra mile.
This caused me to do work over and over again, following up and sending emails from private emails to see if they at least get it. Owing customers just say they have not received your email and that is it! Not to talk about the customers that I loose. Please can anybody assist?
) but they seem not to receive mine. I reported the matter quite a few times, then my router has been checked and reset, I was once told that there is something wrong my telephone or my equipment, I tested it by logging onto a different router (mweb) and another PC .... still nothing changed. I tested it with a few friends and some said they received it as SPAM Telkom Quarantined, and when they added me to their safe recipient list, it was sorted out. Some said they did not receive it and it is not in their junk mail (it might be that their settings are set to delete any spam immediately?)
How do you ask 1500 customers and 100 suppliers to add you to their safe recipient list, they are not interested do this for you. They do not want to go that extra mile.
This caused me to do work over and over again, following up and sending emails from private emails to see if they at least get it. Owing customers just say they have not received your email and that is it! Not to talk about the customers that I loose. Please can anybody assist?
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