Specific problem with Eskom

[Zox]

ok.

my electricity meter started dying a while ago... and eventually died. no tampering from my side, just to clear the suspicion, and even Escom put a sticker on my meter 'Not tampered'. but that's the easy part.

some time afterwards, the bills started being lower, and after some time - they stopped sending me electricity bills all together, and this was years ago. I was not inviting bills either, and let the things go their own way, until now. Recently, I sold the house, and am now wondering how to transfer the electricity to the new owner. One idea is to walk into one of those Customers Centers and explain it all... but now I'm thinking that Escom, uninterested and bureaucratic as they are, shall just hit me hard, not knowing what better to do.

Any valuable (and much appreciated) ideas?

 

[Venomous]

:erm:

you say years???

Surely it would have been in your best interest (long term) to have gotten the meter replaced years ago.

 

[Zox]

At least five years so far. Must admit that I was an opportunist and was waiting for Eskom's action, but... didn't happen. On that note, meter readers were regularly here, reading... how is it possible, that they didn't notice any change in consumption, I don't know.

 

[Arthur]

Metering is their responsibility, not yours. They should maintain and read their meters, and send you the invoices. If they don't that's their problem. Why do you have to do anything? You don't transfer electricity to the new owner - it's up to them to open an account with Eskom or the council, and that's their business, not yours.

 

[Skywalker42]

Part of a letter I sent my municipality, regarding advertising signs.
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According to the Municipal Systems Act, 2000 (Act No. 32 of 2000)
Chapter 9 : Credit Control and Debt Collection
95. Customer care and management

In relation to the levying of rates and other taxes by a municipality and the charging of fees for municipal services, a municipality must, within its financial and administrative capacity-

e) ensure that persons liable for payments, receive regular and accurate accounts that indicate the basis for calculating the amounts due;

I received a notice on 10 June 2010 stating the tariff increase from R 30 to R 250 back dated to 1 July 2009. Levies can only be back dated in cases where no bill has been issued, and all bills already issued are deemed as being accurate.

According yo our records all bills received for the above mentioned accounts has been settled.