Axen
Well-Known Member
I realise there's probably a post on this but I don't think there's many people who've been through so many hoops.
Does anyone know if these splicing guys can finalise my connection or whether i can just call into telkom technical support to conclude this madness. I have my own routers and equipement already. fibre-to-copper box is being set up currently.
- order fibre from telkom by signing and completing a contract.
- wait for 1 week while they do a credit check (even though i'm an existing customer, of 20+ years)
- wait another week for technicians to visit and do the install. The technicians see that they can't just pull the fibre along the existing copper route and hand the entire job over to contractors.
- wait 3 weeks for contractors to show up and dig a hole which I could have done myself. Pull fibre through the new route into the house, to exactly where I asked.
- wait another week for another group of contractors to come and splice the cables to the street junction and inside the house. The contractors don't show up on the day they're appointed to.
- The contractors decide to show up 2 days later and splice the fibre. The contractors say I won't be able to use the net until another technician from telkom comes out.
- I lose my mind. I threaten telkom excessively and decide to act on those threats. I go to jail. I have fibre-to-the-jail.
Does anyone know if these splicing guys can finalise my connection or whether i can just call into telkom technical support to conclude this madness. I have my own routers and equipement already. fibre-to-copper box is being set up currently.