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Stanlib Unit Trusts Anyone? Update on pg2
So I have about R220k invested in the Income Fund at Stanlib.
Recently logged in to check how its growing if at all, and discovered about R11k has been taken out and moved to another fund called the STANLIB Income ABIL Retention Fund.
This was done without my knowledge or consent. Sent then an email to request an explanation. No response after 24 hours. So I called them up. They say they took the money out of there due to African Bank's problems as that is the amount invested with African Bank, and basically they have to see how the process with African Bank ends up and only then I MIGHT get the money back. Otherwise I am R11k out of pocket.
I ask him why they haven't so much as sent an email to inform clients, and his response it they are still busy with it. And I see the transaction to take money out of my account was done on the 18th of this month. So they still busy drafting an e-mail for 10 days after just deciding to take money out of a clients account??? Am I wrong for being a little worried about this practice??
Anybody else have money "taken out" of their unit trusts for "safe keeping" until the African Bank thing is over?
So I have about R220k invested in the Income Fund at Stanlib.
Recently logged in to check how its growing if at all, and discovered about R11k has been taken out and moved to another fund called the STANLIB Income ABIL Retention Fund.
This was done without my knowledge or consent. Sent then an email to request an explanation. No response after 24 hours. So I called them up. They say they took the money out of there due to African Bank's problems as that is the amount invested with African Bank, and basically they have to see how the process with African Bank ends up and only then I MIGHT get the money back. Otherwise I am R11k out of pocket.
I ask him why they haven't so much as sent an email to inform clients, and his response it they are still busy with it. And I see the transaction to take money out of my account was done on the 18th of this month. So they still busy drafting an e-mail for 10 days after just deciding to take money out of a clients account??? Am I wrong for being a little worried about this practice??
Anybody else have money "taken out" of their unit trusts for "safe keeping" until the African Bank thing is over?
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