Bandwidth pools are very easy to separate with netmasks rather than a huge lump of logins.
ANother crazy theory that might hold some ground to the situation, is that the collision domains are too large. With all users on the same subnet, 2000 people fighting on the same collision domain, means packets have to wait a long time to send (This could be the bottleneck currently being experienced) Splitting users into separate netmasks could alleviate the problem .
Come to think of it, this sounds like one of the most logical explanations I've heard/come up with, as we know (although some refuse to admit it) that its not the international pipe, as local is also crawling for those users with slow international, therefore the problem must be on the MyWIRELESS network.
This all holds, assuming mywireless works on the CSMA/CD technology, if any of those mywireless experts care to comment?
Could the collision domain be a problem affecting the towers?
I remember reading somewhere that each node has a capacity for 3000 users, so maybe this was taken care of??
then again the local peering point to IS, and the international peering point might both be the source of congestion.
Stab in the dark, Sentech hasn't done it for any reason, other than to issue static IP's to determine individual bandwidth, and throttle those users abusing the System! (We all know they are incapable of formulating this based on logins)