I hate to complain again but feel its necessary to make people aware.
IS 4MB Uncapped Account
Browsing speeds: Pathetic, 512k DSL speed at best
FTP speeds: 30kb/s
Torrent speeds: 5-20kb/s in the day on well seeded torrents (20-50 kb/s at night lately if I'm lucky)
Local gaming pings: 60-100ms in the day, sometimes 300, settles to 30ms at night. [30ms constant on a Saix account]
My line gives full 4MB speed constantly on Saix accounts, day or night.
Last week my account randomly died and wouldn't login, so I had to call my ISP who then logs a fault with IS and hours later it was re-enabled.
Now, an hour into the new month it randomly dies again and won't reconnect? Is this really too much to ask?
I never thought I'd say this, Telkom is a saint compared. The difference with Telkom is, I phone them up, wait 10 minutes (most I've waited is like 20 minutes) and speak to someone who runs diagnostics and support over the phone.
That, and I get constantly full speed, never any downtime and had probably 2 line faults in the last 6 years.
DO NOT waste your money, time or nerves on an IS-based Uncapped Account. I wouldn't be using it this month if it wasn't for the mandatory 1 month's cancellation notice. Its very poor how they can sell such a sub-par service for R500 a month and call it uncapped.
IS 4MB Uncapped Account
Browsing speeds: Pathetic, 512k DSL speed at best
FTP speeds: 30kb/s
Torrent speeds: 5-20kb/s in the day on well seeded torrents (20-50 kb/s at night lately if I'm lucky)
Local gaming pings: 60-100ms in the day, sometimes 300, settles to 30ms at night. [30ms constant on a Saix account]
My line gives full 4MB speed constantly on Saix accounts, day or night.
Last week my account randomly died and wouldn't login, so I had to call my ISP who then logs a fault with IS and hours later it was re-enabled.
Now, an hour into the new month it randomly dies again and won't reconnect? Is this really too much to ask?
I never thought I'd say this, Telkom is a saint compared. The difference with Telkom is, I phone them up, wait 10 minutes (most I've waited is like 20 minutes) and speak to someone who runs diagnostics and support over the phone.
That, and I get constantly full speed, never any downtime and had probably 2 line faults in the last 6 years.
DO NOT waste your money, time or nerves on an IS-based Uncapped Account. I wouldn't be using it this month if it wasn't for the mandatory 1 month's cancellation notice. Its very poor how they can sell such a sub-par service for R500 a month and call it uncapped.
Last edited: