Ticket no: 11046336
Since Saturday, I have been struggling to watch any streaming service. Everything else works fine except for streaming and my family is totally dependant son streaming for entertainment. DSTV, netflix, Amazon Prime all are not working and there is a lot of buffering. I am on unlimited and I thought I was not supposed to be throttled. And yes I have cold started everything including the router and nothing seems to help.
I wonder why these services would be impacted when I have a download speed of 208Mbps and upload of 40Mbps and no huge downloads happening.
Since Saturday, I have been struggling to watch any streaming service. Everything else works fine except for streaming and my family is totally dependant son streaming for entertainment. DSTV, netflix, Amazon Prime all are not working and there is a lot of buffering. I am on unlimited and I thought I was not supposed to be throttled. And yes I have cold started everything including the router and nothing seems to help.
I wonder why these services would be impacted when I have a download speed of 208Mbps and upload of 40Mbps and no huge downloads happening.