Good day. Is there any Mtn representative that can help in canceling my contract that expire soon. I called 135 and my call gets transferred from one department to another. After an hour I got through to cancelations just to tell me they have system problems. Very easy to take out a contract but they make it a hell difficult to cancel. All options available when u call 135 except an option to cancel your contract.Please can any representative pm me so we can speed things up.
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Struggle to get contract canceled
- Thread starter dgharmse
- Start date
RedViking
Nord of the South
Maybe best is to walk into a store?
Personal
I work long hours and i need to cancel asap or i will get billed again for an extra month. Its the year 2022 surely there must be other options then to go to a MTN shop.There are Mtn representatives here but it seems they are just as slow as their colleagues from customer care.
Last edited:
RedViking
Nord of the South
They gonna bill you anyways. That is their last way of giving you the finger. If you cancel next month, they gonna bill you the following month as well.
That option is for Content subscriptions.No option to Cancel
Even enquired about the 30 days notice as that what i though it be
MTN business rep told me it would take 2-24 hours after penalty fee has been paid.... which i think was a lie as its now day 5 and still not cancelled...