Struggling to Get Rain Support

HMavenge

New Member
Joined
Aug 25, 2020
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Hi,
I attempted to RICA and Activate my Rain sim card, unfortunately failed. Rain had already deducted R479. Now I need a refund and cant find any email or call centre number for Rain. Please help me.
 

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Hi, thank you for contacting rain. Please accept our apologies for the inconvenience. Kindly send me the email address linked to your rain profile for further assistance.
 
I have been trying since 8 August to have a SIM swap done with not success. After having logged 4 refs with no positive movement on them, I have decided to cancel the SIM. I see I am now expected to pay for the month of September while I do not have the SIM to use the services.. Rain should instead refund me for the days paid for in August but could not use the service after I requested help from them and the did help me.
 
I have been trying since 8 August to have a SIM swap done with not success. After having logged 4 refs with no positive movement on them, I have decided to cancel the SIM. I see I am now expected to pay for the month of September while I do not have the SIM to use the services.. Rain should instead refund me for the days paid for in August but could not use the service after I requested help from them and the did help me.
Hi

Please provide me with your email via PM , let me get this sorted for you.
 
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