Stupid biometrics - advice needed

GreGorGy

GreGorGy

BULLSFAN
Joined
Jan 18, 2005
Messages
15,290
Reaction score
1,527
Location
Benoniebfkweesnie
So the estate where I stay has this fingerprint gate open technology. Whaddaloadcrap! I need to reload my fingerprint every two weeks almost - it just "forgets" me. It seems to remember most people but is quick to discard my prints. When I go for a rescan, existing prints are available on the database but they are not mine. Does anyone have any idea why this would happen? Is it a bad implementation or is there another reason why this would happen?
 
It happens with the cheap Chinese readers a lot. Most are not willing to pay for the ultra-expensive SAGEM stuff.
As with most Chinese stuff, the firmware is flaky at best hence why you're seeing this problem.
 
Last edited:
Something is messed up in the database then,You can try trace it by requesting a copy of your in and out scans and seeing on which dates it forgets you and build a history out of that, but that is the techies job not yours...
 
"When I go for a rescan, existing prints are available on the database but they are not mine."
Perhaps a duplicate user ID on the biometric database.
Are there any other users having similar issues as yourself?

Instead of a re-scan could you request a new enrollment from scratch?
 
Bill the security company for your time that you spend sorting out their mess.
 
GreGorGy said:
So the estate where I stay has this fingerprint gate open technology. Whaddaloadcrap! I need to reload my fingerprint every two weeks almost - it just "forgets" me. It seems to remember most people but is quick to discard my prints. When I go for a rescan, existing prints are available on the database but they are not mine. Does anyone have any idea why this would happen? Is it a bad implementation or is there another reason why this would happen?
Click to expand...
This would worry me a bit tbh. Crap tech is one thing...but are they sure that mystery set of prints is at least someone that should be on the database?
 
Thanks everyone for input so far. I am going to take a pic of the stupid console when next I go past it to figure out what brand it is.
 
Koosi said:
It happens with the cheap Chinese readers a lot. Most are not willing to pay for the ultra-expensive SAGEM stuff.
As with most Chinese stuff, the firmware is flaky at best hence why you're seeing this problem.
Click to expand...

Thanks Koosi.

This is what we have - BioLite / Suprema - is that cheap chinese junk? Pics:

biostar162.jpg

suprema.jpg
 
GreGorGy said:
Thanks Koosi.

This is what we have - BioLite / Suprema - is that cheap chinese junk? Pics:

View attachment 116572

View attachment 116576
Click to expand...

Suprema is not cheap chinese junk. If its one reader the it could be a faulty unit, multiple unit failures could be a corrupted DB on the server side. Capacity on those units is around 5K users (two finger prints each) if memory serves me right. Enrolling snf uploading user 5001 will over write the oldest template on the units but it should still be in the DB... the body corp should get another company to have a look at thee installation, could be cowboys who don't know any better.
 
AndyC said:
Suprema is not cheap chinese junk. If its one reader the it could be a faulty unit, multiple unit failures could be a corrupted DB on the server side. Capacity on those units is around 5K users (two finger prints each) if memory serves me right. Enrolling snf uploading user 5001 will over write the oldest template on the units but it should still be in the DB... the body corp should get another company to have a look at thee installation, could be cowboys who don't know any better.
Click to expand...

Thanks Andy - I didn't think it would be junk, considering how expensive the system allegedly was. I uploaded my prints yet again today. It seems myself and one other person have this problem. Well, one other that I have been able to verify so far.
 
GreGorGy said:
Thanks Andy - I didn't think it would be junk, considering how expensive the system allegedly was. I uploaded my prints yet again today. It seems myself and one other person have this problem. Well, one other that I have been able to verify so far.
Click to expand...

Touch your forehead before scanning, will produce a clear and thus accurate scan.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X