Stupid fiber question.

Lord Farquart

Lord Farquart

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I've been on 10Meg copper. Telkom line with Axxess as ISP. Now Telkom pulled fiber into our estate, which is available like immediately. For me to get fiber, do I have to cancel with Axess and have an account with Telkom only? Or can I still have Axxess as my ISP, running on Telkom fiber?

I so hope the answer is the latter. I just can not bear having to deal directly with Telkom. I would rather have copper with Axxess than fiber with Telkom.
 
Correct, the latter is possible. No need to stress.

My suggestion however is to keep your dsl service until your fibre is running live and then put through a cancellation notice :).
 
MickeyD said:
Apply via your ISP.
Click to expand...

Just tried. Telkom/Openserve have not updated Axxess's website yet, so now I must wait till that happens. Had the same issue when our lines got upgraded to 10MB. Telkom done it, but website update took months. So now I will have to check daily.
 
Lord Farquart said:
Just tried. Telkom/Openserve have not updated Axxess's website yet, so now I must wait till that happens. Had the same issue when our lines got upgraded to 10MB. Telkom done it, but website update took months. So now I will have to check daily.
Click to expand...

Telkom does standalone fibre lines, month to month without the contract and without bundling their Telkom ISP account with it (24 month contract if you want the free router). I was as surprised when they offered it to me, but I gladly took it.

100MB line is R908.43 per month including the active port fee. 10MB is R620.10
 
whatwhat said:
Telkom does standalone fibre lines, month to month without the contract and without bundling their Telkom ISP account with it (24 month contract if you want the free router). I was as surprised when they offered it to me, but I gladly took it.

100MB line is R908.43 per month including the active port fee. 10MB is R620.10
Click to expand...
You've got to be kidding? A 40Mbps vdsl line costs R599.
 
Johnatan56 said:
You've got to be kidding? A 40Mbps vdsl line costs R599.
Click to expand...

Well R599 + the R180 or whatever the land line charge is. So R780.
40MB fibre + port is R818.37 (R533 for 40MB fibre without active port)

OpenServe fibre is generally more expensive than the competitors, that shouldn't be a surprise.
 
Last edited:
So I had the call from Telkom today about upgrading my 20meg adsl to fibre..

Giggled a bit at the puny 10meg special (she actually started at 4!) lolled quite a bit at the R1600 price tag for 20meg, then kinda lost it when enquiring about 20meg capped 100gb limit & being told I can only use Telkom ISP with Telkom fibre as its a bundled service. I use more than 100gb on an average weekend.

So which is it, can or can't I use my adsl data account? Telkom put in our fibre, how do I know if it's Openserve and whether I can get line without data or bolt on adsl data? Who do I contact to confirm this?

Luckily my adsl has been fine for years now, kinda ironic to finally have access to fibre but declining 'cos it's Telkom being Telkom again..
 
evilstebunny said:
So I had the call from Telkom today about upgrading my 20meg adsl to fibre..

Giggled a bit at the puny 10meg special (she actually started at 4!) lolled quite a bit at the R1600 price tag for 20meg, then kinda lost it when enquiring about 20meg capped 100gb limit & being told I can only use Telkom ISP with Telkom fibre as its a bundled service. I use more than 100gb on an average weekend.

So which is it, can or can't I use my adsl data account? Telkom put in our fibre, how do I know if it's Openserve and whether I can get line without data or bolt on adsl data? Who do I contact to confirm this?

Luckily my adsl has been fine for years now, kinda ironic to finally have access to fibre but declining 'cos it's Telkom being Telkom again..
Click to expand...

Your best bet is to sign up with an ISP and let the ISP deal with Telkom for you. I think all of the ADSL ISP's also offer service over OpenServe. But if you have a good ADSL connection and you don't need additional speed, there isn't really much benefit to upgrading to fiber. In your position, I think I'd wait a while for the prices to come down. Currently, Telkom fiber is overpriced due to the IPC costs and eventually, Telkom will have to address this to remain competitive.
 
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