Supersonic and ProtonVPN

[Sparky_za]

Hi guys
Testing out ProtonVPN, but the service when using my provider (Supersonic) is terrible.
It's not the speeds, but the latency.
Without VPN and pinging 1.1.1.1 I get an average RTT of 4.5ms.
Connected to any South African server and any protocol on ProtonVPN I get an average of 325ms.
If I connect to a server in the UK, I get 220ms. This is more in line with what I would expect given the distance involved.
I am a Plus subscriber to ProtonVPN.
The only two issues I can think it can be are that the servers aren't actually based in ZA, but then with the crazy latency I can't think where they would be.
Second could be a peering issue between Supersonic and whoever ProtonVPN are using as their provider in ZA.

Anyone else have similar issues with ProtonVPN?

 

[Crumbl0x]

Supersonic's routing and peering is really quite bad. I had the same issue with services that had servers in SA and what would usually happen is connections begin to terminate in JHB regardless of where you lived and would be then routed to an island in the northern hemisphere (I cannot recall the name at the moment) before returning, which explains a higher ping than the UK for example.

I would normally get 270-400ms ping but using both Afrihost MTN and Frogfoot fiber gets me 25-40ms ping as it should be with most of Proton's servers.

 

[PBCool]

Hi guys
Testing out ProtonVPN, but the service when using my provider (Supersonic) is terrible.
It's not the speeds, but the latency.
Without VPN and pinging 1.1.1.1 I get an average RTT of 4.5ms.
Connected to any South African server and any protocol on ProtonVPN I get an average of 325ms.
If I connect to a server in the UK, I get 220ms. This is more in line with what I would expect given the distance involved.
I am a Plus subscriber to ProtonVPN.
The only two issues I can think it can be are that the servers aren't actually based in ZA, but then with the crazy latency I can't think where they would be.
Second could be a peering issue between Supersonic and whoever ProtonVPN are using as their provider in ZA.

Anyone else have similar issues with ProtonVPN?

Do you have the local ProtonVPN server IP? Pretty good chance that MTN doesn't peer with them or their transit provider locally. Hence you being routed internationally.

 

[RavRabbit]

Do you have the local ProtonVPN server IP? Pretty good chance that MTN doesn't peer with them or their transit provider locally. Hence you being routed internationally.

Mtn peers selectively but generally openly with any network but you (in this case the proton on AS) have to contact them and get peering setup.

Otherwise it will most likely go to London and back over HE.

 

[PBCool]

Mtn peers selectively but generally openly with any network but you (in this case the proton on AS) have to contact them and get peering setup.

Otherwise it will most likely go to London and back over HE.

Or MTN is an HE customer in London or out of SA, and so traffic will route that way as preferred.

 

[RavRabbit]

Or MTN is an HE customer in London or out of SA, and so traffic will route that way as preferred.

So I have seen this happen before with our AS if they don't peer with you, you end up going to London and then most networks peer with HE and then they haul you back to SA.