SuperSport online doesn't work anymore

[recre8]

I moved into a new house which didn't have an antenna, and because i like background noise, I decided to get that DSTV offer they had a while ago with the dish and decoder and installation for R500 and got that R20 bouquet which is just the basic channels.

I soon after discovered that you can watch Supersport online and surprisingly it worked. I asked around and they said that you use that regardless of your type of DSTV subscription, as long as you live in South Africa and have an active subscription. I watched the rugby last friday at work, then this morning I wanted to watch the games, because its nicer watching on the computer with dual monitor than doing nothing downstairs.

All of sudden now, I get this:

The live video stream is for registered DSTV subscribers only. If you have your smart card number click here to add it to your profile

When I "click here", I get my supersport account details with my smart card number filled in already, but when I save the form, it says underneath my smart card number "Invalid". I phoned DSTV and they said you should be able to watch it using any subscription, my account is paid a year in advance so it should word and that I should try half and hour. I've tried a few times. No luck.

Anybody else having problems or someone who can share some info?

 

[rsifan]

Looks like they having some problems, it was working 1 of the days this week but not working at the moment. My smart card number is linked to a full bouquet account.

 

[Mephisto_Helix]

I got told it's for Premium only .... after being told any account will work and using it to watch for 4 months. Someone needs to CPA these con artists. Sommer just change shyte as they see fit.

 

[biometrics]

"Invalid number": think it needs another digit. Been discussed here before, search ...

 

[Tinuva]

Dunno but mine still seems to work just fine. Tried just now and it worked fine, on a smartcard without premium sub.

 

[mercurial]

I had similar issues yesterday but it seemed to be a temporary problem. There is a general error with the logging of their site though. I often log in and then sometimes it treats me as if I'm not logged in and prompts me to log in again. I usually just refresh the page and then it works.

 

[Speedster]

I have the same issue as the OP. Anybody find a solution by any chance?

 

[Heisenborg]

Ive seen this from time to time on my premium subscription. Its not you its them

 

[Speedster]

Ive seen this from time to time on my premium subscription. Its not you its them

How long does it carry on for then, because this really sucks.

 

[Heisenborg]

Well i email them, the email link is on the site somewhere. They checked and reset my account or something and it worked again. So try that

 

[Speedster]

It's working again now. But I'll definitely drop them a mail if it happens again.