Sybase WTF

  • Thread starter Thread starter Fudzy
  • Start date Start date
F

Fudzy

Guest
My wife just called, she's been charged R17.54 just about every day for Content Services by a company called Sybase. She thinks its got something to do with a Facebook IQ app. I see there's quite a few similar complaints on HelloPeter.

How do I go about reporting them?
 
looks like somebody failed the IQ test.....

I don't enter any details so I Passed with flying colors!

Tip: Never enter your mobile nr as they will either spam you, or subscribe you to some shady service.....
 
Sybase is also a WASP - their details can be found on WASPAs website. And yes, Sybase is also a RDBMS.

Please note that you will need to take this up personally with your network provider as the smscode information is out of date. The WASP mentioned there is no longer the aggregation WASP that Sybase are using.
 
Sybase has three divissions

Sybase DB - Focus of DB products
Sybase Mobile -- Mobile Applications that talk to DB
Sybase 365 - Focus on mobile messaging, banking and aggregation services.
Unsubscribe from a Mobile Service

To unsubscribe from any service offering you can SMS, call, email or go to website.

SMS
To opt out of any service via SMS simply send stop to the shortcode you started the service on or reply to any of the messages you receive on your cell phone.

Call
Call our call centre on 086 111 6666. Provide the call centre agent with your cell phone number. Should you wish to find out more information about the service and the company that has subscribed you to a service offering give the agent your contact details and the provider will contact you directly.

Email
Email our help desk at [email protected]. Please remember to include your cell phone number that has been subscribed to the service offering in your email.

Web
Go to http://365.mobilesupport.co.za/ and enter your details to unsubscribe from all service offerings.

Should you feel you have been unfairly treated by a service provider please feel free to lodge an official complaint with the national regulator for mobile services in South Africa

Contact information for WASPA
Tel: (011)476 7710
Web: http://www.waspa.org.za
Email:[email protected]
 
I used to work for them. Sad to see them go this route...
 
MobileGuru said:
...
Unsubscribe from a Mobile Service

SMS
To opt out of any service via SMS simply send stop to the shortcode you started the service on or reply to any of the messages you receive on your cell phone.
...
Click to expand...

Also note, that this has to be a nominal rated shortcode/longcode band value (costing no more than R1). A WASP may also not charge you to unsubscribe, not that this happens but there are urban legends out there about this happening.
 
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