Synology Cloud Sync - Unable to connect to OneDrive

[William1102]

Hi All

Been having an odd issue with synology cloud sync on my NAS , for about ten days the backup tasks just sat on “connecting” and couldn’t back up anything

Removed the account , reinstalled cloud sync , rebooted but still stuck at “you are now connecting to your public cloud “

Both OneDrive and google drive doesn’t work Google drive after signing in gives a permission error and onedrive just infinitely tries to connect

 

[William1102]

@mods

Please delete thread as the problem is solved

 

[bwana]

@mods

Please delete thread as the problem is solved

What was the solution? I'm having the same issue.

BTW @ mods is an inactive/defunct user - not the bat signal you seem to think it is.

 

[William1102]

Deleted the app and did a full shutdown and reinstalled somehow fixed it, also updated to latest firmware

Very odd issue though

I see sure did not know about the mod tag