System Freezing

BrianStephan

BrianStephan

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Hi Guys

Seem to have more problems with my R20000 rig than what I would like :-(.

Ever come across the problem launching graphic intensive games ex. Watchdogs, Wildstar etc, and all you get is a black screen with the music playing in the background after a while you get the cursor and then the pc locks up and you have to restart?

Playing HD movies is fine and less graphic intensive games like Age of Empires HD all work fine.

Have installed the latest Geforce drivers and its not a overheating issue either.

Have uninstalled the drivers and re installed them and it works till you restart the pc.

Have a Geforce GTX 590.
 
How old is your Powersupply and what is the Wattage? I had this issue once but it would go black and then restart but my power supply was 3 - 5 years old and I never turned my system off. With Age your PSU loses it's efficiency(not at good as the day your bought it) and thus one day you find that it cannot give the GTX590(2x GTX570s basically) enough power to keep it running.

Regards
Hellhound
 
If not psu, graphics card? How old is the 590? Those dual cards tend to give more issues.
 
BrianStephan said:
Have uninstalled the drivers and re installed them and it works till you restart the pc.

Have a Geforce GTX 590.
Click to expand...

Which OS do you have on now? Was the card working properly before you installed the new power supply?
 
My 590 is 2 and half years old and the PSU was running great did disable the multi-gpu on the graphics card and it works for now not exactly sure why that is.
 
BrianStephan said:
My 590 is 2 and half years old and the PSU was running great did disable the multi-gpu on the graphics card and it works for now not exactly sure why that is.
Click to expand...

Go back to the last stable driver you previously had loaded. The last time Nvidia did any work for the GTX500 series was with the very last Geforce 296 driver, before switching over to the GTX680 and the new 301 series of drivers. I recall that back then, Nvidia didn't recommend installing any driver later than 296.xx because it would introduce stability issues with Fermi-based GPUs.

If that works, then run through a few of the later drivers and see which one broke SLI for you. If you find that no driver improves your situation and you still need to disable SLI for stability, you might have to consider the possibility that your second GPU is faulty. Some 3D Mark Vantage Basic test runs would be able to confirm that for you if you see no change in performance when SLI is disabled or your system crashes again.
 
If it is one of the GPU's would it be covered under the warranty I know I have a 3 year warranty but again it's the mission to get the card to US to be looked at.
 
BrianStephan said:
If it is one of the GPU's would it be covered under the warranty I know I have a 3 year warranty but again it's the mission to get the card to US to be looked at.
Click to expand...

Shipping it back to the US would cost quite a bit. If the card is a name brand that's also distributed locally, get in touch with the distributors and see if they can help with the warranty. Try phoning or e-mailing the US offices for your card's brand and see what their warranty covers as well.
 
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