T-Systems South Africa


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Nov 22, 2010
Global corporations and European public institutions rely on T-Systems for Information and Communications Technology (ICT).

Drawing on a global infrastructure of data centers and networks, T-Systems operates information and communication technology (ICT) systems for multinational corporations and public sector institutions. T-Systems provides integrated solutions for the networked future of business and society.

The company's employees combine industry expertise and ICT innovations to add significant value to customers’ core business all over the world. T-Systems generated revenue of around EUR 8.8 billion in the 2009 financial year.

T-Systems in South Africa

T-Systems is part of the Deutsche Telekom group of companies, which puts the company in a unique position to combine Information Technology and Telecommunications into replicable, cost effective solutions.

T-Systems is one of Europe's largest IT and Telecommunications service provider with a turnover of in excess of 9 billion Euro per annum.T-Systems internationally is one of Europe's leading providers of information and communications technology (ICT).

Forming part of the Deutsche Telekom Group, T-Systems is responsible for serving major business accounts. T-Systems has some 46 600 staff across more than 20 countries with a revenue of €9.3 billion in 2008.Since the inception of T-Systems in South Africa in 1997, we have cemented our position as one of the most successful T-Systems companies outside of Europe.

Our head office is located in Midrand, with a second major office in Midrand and another major office in Cape Town, and 20 further representative offices in locations throughout Southern Africa. Prior to 2010, our skilled workforce of 1300 people has generated revenue in the region of R700 million per annum.

On 1st January 2010, T-Systems took over ex-parastatal arivia.kom, effectively doubling in size and taking our workforce from 1300 employees to 2700 employees. This acquisition also makes T-Systems South Africa the biggest IT and indeed also ITCO outsourcer in South Africa, as well as the biggest SAP partner in South Africa.

T-Systems is uniquely positioned to be able to guarantee its customers one single contact, irrespective of whether services for IT or Telecommunications Technology are required. We supply a solution specially tailored to your company’s needs. This allows you to concentrate on our customers’ core business and increase their competitive advantage.

T-Systems has a stable basis of income through large long-term outsourcing contracts with a fixed annuity income, forming a solid foundation for our growth. We are proud of the fact that our customer base contains some of the most respected companies in South Africa from a diverse industry range including manufacturing, the health care sector, public sector and insurance.

Over a more than a decade, T-Systems South Africa experienced a large expansion in our customer base by gaining new customers, renewing the contacts of existing major customers and growing our business within our existing customer base.

In 2008, T-Systems expanded greatly on this basis, and again on 1st January 2010 with the acquisition of arivia.kom and the contracts that came with the acquisition.As a multi-national company operating in South Africa, T-Systems South Africa has both the privilege and the responsibility to contribute to the development of our Country.

T-Systems South Africa is rated a Level 3 Broad Based Black Economic Empowerment (BBBEE) contributor, based on the Codes of Good Practice on Broad Based Black Economic Empowerment Gazetted on 9 February 2007. As Level 3 Contributor BBBEE procurement recognition is 110% for companies that buy services from T-Systems.

T-Systems is also recognised as a Value Adding Enterprise and customers can therefore count 138% of their total spend with T-Systems towards the Preferential Procurement BBBEE score of their own organisation.

T-Systems South Africa’s solutions improve the business competitiveness of our customers in industry sectors spanning telecommunications, services and finance, public and healthcare as well as manufacturing. We optimise processes and cut costs for our clients, providing them with additional flexibility within their core business activities.

T-Systems makes targeted use of industry expertise and cutting edge technology. Our services cover the entire spectrum, from integrating new ICT solutions into existing customer systems and implementing and operating desktop systems, data centres and networks, all the way through to telecoms services and solutions for international carriers.

T-Systems' services encompass all levels of the information and communications technology value chain, spanning from ICT infrastructure and ICT solutions, up to and including business process management.
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