Takealot cancelling a confirmed order

[Lufunon]

Hi guys, I need help.

Earlier today (22/11/2019) Takealot advertised the Xbox one X at R5189 and I purchased it, they even sent an email to confirm the purchase. But now they cancelling the order because they claim it was an error on their side and it should have been at the normal price of R7999.

Can someone help me, I honestly believe they should still sell it to me at the agreed price, error or not.
Please advise as to how I can fight this.

 

[joker08]

Had a similar incident with makro, they sent me a r100 voucher.
U cannot fight this, they will just ignore ur emails. I think there is a thread already here on this.

 

[crawler]

Platform Terms & Conditions - Takealot Policy Centre

We want you to love what you buy from us, so if something is wrong, you can return the item and exchange it, replace it, or credit your Takealot account.

www.takealot.com

 

[Lufunon]

Had a similar incident with makro, they sent me a r100 voucher.
U cannot fight this, they will just ignore ur emails. I think there is a thread already here on this.

I'll look for the thread, however, it really isn't fair.

 

[Apogee]

I'll look for the thread, however, it really isn't fair.

Whoever told you life was fair lied to you.

Let it go.

They are under no obligation to honour the order, as long as they refund you the entire amount.

There is always some clause like “errors and omissions exempted.” in the fine print.