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Question of the Day: Are you keeping your Prime subscription?
Targus Backpack warranty
- Thread starter RedhotNeo
- Start date
They should still be here Targus Dbn
reactor_sa
Executive Member
Is it not better to take it back to place of purchase?
This used to be very easy process, so easy that I used to get a new bag every year from them.
Unfortunately Targus has remove the distribution license from Tarsus Distribution (local SA Distributor).
From my last experience (circa 2016ish) you now have to lodge claim with their UK based support team ([email protected]) and provide:
"1.- Model and PO/LOT number: Please send us a clear picture of the label where this information is visible. (You can find this label sewed to one of the stitches inside your Targus bag)
2.- Date of Purchase (dd/mm/yyyy): If you cannot indicate the most accurate Date of Purchase, please indicate an approximate date of purchase for our records.
3.- Proof of purchase (receipt)
4.- Description and Pictures of the fault: Please describe the issue you are experiencing with your Targus bag and provide 2-3 pictures where the fault can be appreciated.
5.- Your delivery address: Please specify street, number, postcode, city and country.
If a delivery is to be made to a company, please specify the company details in your address information.
6.- Your daytime telephone number
Gave up and bought a new bag rather.
Good luck with the process.
Unfortunately Targus has remove the distribution license from Tarsus Distribution (local SA Distributor).
From my last experience (circa 2016ish) you now have to lodge claim with their UK based support team ([email protected]) and provide:
"1.- Model and PO/LOT number: Please send us a clear picture of the label where this information is visible. (You can find this label sewed to one of the stitches inside your Targus bag)
2.- Date of Purchase (dd/mm/yyyy): If you cannot indicate the most accurate Date of Purchase, please indicate an approximate date of purchase for our records.
3.- Proof of purchase (receipt)
4.- Description and Pictures of the fault: Please describe the issue you are experiencing with your Targus bag and provide 2-3 pictures where the fault can be appreciated.
5.- Your delivery address: Please specify street, number, postcode, city and country.
If a delivery is to be made to a company, please specify the company details in your address information.
6.- Your daytime telephone number
Gave up and bought a new bag rather.
Good luck with the process.
Thanks for feedback.. i bought the bag years back from dion wired. dont know where the receipt is or if i even have it.. But i wonder if they will be able to retrieve it at the store as it was purchased on the game store account
will try them tomorrow
will try them tomorrow
quovadis
Honorary Master
Take it back to Dionwired. They have to honour the warranty.
PatchTuesday
Expert Member
Product lifetime, not your lifetime though...
reactor_sa
Executive Member
Unlikely without a receipt
Nobody Important
Executive Member
He bought it on a store account so they should be able to retrieve a record of the sale from the account.
