- Joined
- Oct 6, 2016
- Messages
- 23
- Reaction score
- 13
About Us
Appenate is a Brisbane-based SaaS company (founded by lewstherin, old school MyADSLer), building a leading business applications platform, aimed at the IT channel and enterprise.
Our growing customer base spans over 30 countries, which we support via an integrated team anchored out of Australia and South Africa to improve timezone coverage for our users.
We have embraced the concept of a distributed company, with all team members working either from home or out of co-working spaces (or the beach, mountains, cafe, whatever) .
We get everyone together 2-3 times a year for a few days somewhere, so that we can work and hang out face to face.
The Opportunity
This is an opportunity to join a lean, agile and exciting company that is globally focused and working with cutting edge mobile and cloud technologies.
It's a great lifestyle change to skip the daily commute and have flexibility in your working hours and location.
We're also a pretty fun bunch to hang out with
Being a small company, we expect all team members to learn fast and play at a high level.
To join us, you need to be self-starting, disciplined and able to communicate well.
If you don't want to work from home, no problem - we'll cover the cost of a desk at a co-working space near you.
Our preference is to find someone in Durban, but we're open to applications from anywhere in SA.
We all hang out in HipChat and Skype, so you're in constant contact with the whole team.
You'll be provided with whatever you need to be productive.
This role offers plenty of scope for you to learn and grow as the company expands, and you'll be working with smart, driven people that are building world-beating software.
Role & Requirements
We're looking for someone to take the lead in our customer support.
This involves running our online helpdesk, managing customer issues and queries from initial response through to resolution, and working with our development and sales teams to get a great result for every case.
Our platform is used by customers in the IT channel - i.e. software vendors, solution providers, system integrators, enterprise IT departments.
Ideally you will have a technical background and experience working in these kinds of companies.
Experience in areas such as software implementation, cloud service configuration, solutions consulting, IT support and/or technical documentation is desirable.
You'll be working with customers around the world in written and verbal form, so excellent English skills is non-negotiable.
Salary starts at R25,000 and will increase based on your experience, fit and performance going forward.
This looks awesome, how do I apply????
Mail your resume to jobs[at]appenate.com
Appenate is a Brisbane-based SaaS company (founded by lewstherin, old school MyADSLer), building a leading business applications platform, aimed at the IT channel and enterprise.
Our growing customer base spans over 30 countries, which we support via an integrated team anchored out of Australia and South Africa to improve timezone coverage for our users.
We have embraced the concept of a distributed company, with all team members working either from home or out of co-working spaces (or the beach, mountains, cafe, whatever) .
We get everyone together 2-3 times a year for a few days somewhere, so that we can work and hang out face to face.
The Opportunity
This is an opportunity to join a lean, agile and exciting company that is globally focused and working with cutting edge mobile and cloud technologies.
It's a great lifestyle change to skip the daily commute and have flexibility in your working hours and location.
We're also a pretty fun bunch to hang out with
Being a small company, we expect all team members to learn fast and play at a high level.
To join us, you need to be self-starting, disciplined and able to communicate well.
If you don't want to work from home, no problem - we'll cover the cost of a desk at a co-working space near you.
Our preference is to find someone in Durban, but we're open to applications from anywhere in SA.
We all hang out in HipChat and Skype, so you're in constant contact with the whole team.
You'll be provided with whatever you need to be productive.
This role offers plenty of scope for you to learn and grow as the company expands, and you'll be working with smart, driven people that are building world-beating software.
Role & Requirements
We're looking for someone to take the lead in our customer support.
This involves running our online helpdesk, managing customer issues and queries from initial response through to resolution, and working with our development and sales teams to get a great result for every case.
Our platform is used by customers in the IT channel - i.e. software vendors, solution providers, system integrators, enterprise IT departments.
Ideally you will have a technical background and experience working in these kinds of companies.
Experience in areas such as software implementation, cloud service configuration, solutions consulting, IT support and/or technical documentation is desirable.
You'll be working with customers around the world in written and verbal form, so excellent English skills is non-negotiable.
Salary starts at R25,000 and will increase based on your experience, fit and performance going forward.
This looks awesome, how do I apply????
Mail your resume to jobs[at]appenate.com