Telkom - 2 Months later, still waiting

[quantum714]

So I moved in to my new place at the beginning of June and requested a line transfer before doing so. I did not hear anything from Telkom and eventually contacted them at the end of June only to be told that there are 'infrastructure constraints'. I went in to a store to get a more detailed explanation.

I was told that I can't get a line installation done due to there being 'no ports available in the area'.

What am I to do now? What are my options?

Currently, we are awaiting fibre in the area as well (next month according to Vox). Will this be viable/different port setup?

 

[Foxhound5366]

That sucks Quantum. I ordered my line on-store on a Sunday, and it was installed on Tuesday. By Wednesday I was online.

Speed is possible, but it is a lottery I agree.

 

[cavedog]

So I moved in to my new place at the beginning of June and requested a line transfer before doing so. I did not hear anything from Telkom and eventually contacted them at the end of June only to be told that there are 'infrastructure constraints'. I went in to a store to get a more detailed explanation.

I was told that I can't get a line installation done due to there being 'no ports available in the area'.

What am I to do now? What are my options?

Currently, we are awaiting fibre in the area as well (next month according to Vox). Will this be viable/different port setup?

Happened to me too. Had to wait 3 months and some one cancelled their adsl and I got the port

You are going to be stuck on the waiting list until some one cancels...

 

[dgcarter]

I've been waiting for over a month and a half now. Been endless problems with infrastructure and everything else. Today they were meant to install, but as luck would happen, they went on strike. So the wait continues.

 

[The Voice]

Ordered mine and had it installed in 3 days, if it makes you feel any better?