Telkom ADSL Data Issues.

[Totempole]

My Telkom Soft Capped account doesn't seem to be working properly. I'm on a 4MB line and if I try to download a file, it downloads at between 40-120KB/s. On my Afrihost Capped account, the same file downloads at a solid 380KB/s

At first I thought it was just during Night Surfer hours, but it seems to be like this all the time. Is anyone else experiencing this (Particularly CPT users)?

Also, who should I report the issue to? I can confirm my ADSL Line is working perfectly, so it's isolated to the actual Telkom Internet account being the problem.

Any advice or thoughts would be much appreciated.

Thanks.

 

[Totempole]

Going to try to give Telkom a call. This account definitely seems to be a dud, or there's a problem with Telkom internet in my area.