csc003
Well-Known Member
Good Day Please may i request for assistance who i can contact at Telkom other than the call centre to get my line resolved.. I logged a call on the 7th of April fault number: 1061CRK070417 I was called by Telkom on the 8th of April to be informed a technician will be onsite on the 9th of April to check the fault. This morning the 9th of April my line was disrupted for +- 2hours and absolutely no change to my line fault. Shortly after i received an sms indicating the line fault has been resolved. I have logged a new fault now 102CRK090417 with Telkom. To give brief history 6 months ago i had my line installed, after a month of fighting with Telkom and numerous escalations i managed to get a Senior technician at my property to resolve the issue. I would not like to go through this excercise again to get service out of Telkom. I unfortunately don't have contact numbers for the representatives of Telkom that i was in contact with at that time. Any help will be appreciated.
Charl
Charl