TELKOM ADSL PROBLEM HIGHBURY KUILS RIVER

jpajhii1

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Jun 9, 2011
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Reported problem to Telkom 14/11/2014. Technician came out only on Friday 21/11/2014.

He went through my line found no problem on my side. He told me they upgraded a substation in Kuils River(behind McDonalds). He is waiting for them to fix the problem.

Phoned Telkom today 24/11/2014 to ask what's happening. According to them the technician closed the job. Apparently he was at my house on Wedneday (19/11/2014) already. "What a blatant lie", I told the online assistant.

Since 14/11/2014 i've never had constant internet access. The line keeps dropping. The online assistant tried refreshing the line and got excited because the line registered ok, only to find out it dropped again while she was speaking to me.

This is really pathetic. Children are writing exams. They need online resources. Bad timing Telkom. BAD BAD TIMING for an upgrade.

I wonder if they're going to credit me for the days I did not have internet.
 
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