Telkom ADSL setup from start

[Flanders]

Hi,

I have a friend who is keen to finally get ADSL going. I haven't felt the need to be in touch with pricing lately and telkom's pricelist has me a bit confused as they don't seem to clarify on a couple of points. http://www.telkom.co.za/general/pricelist/adsl.html

1.) Firstly, they don't specify what a "bundle" consists of even though the prices between bundle and no bundle are the same.

2.) What current minimum speeds are implied for "fast" ADSL, " "faster" ADSL and "fastest" ADSL?

3.) Does the installation cost include a router?

She wants to know where she stands with cost so it will be a once-off installation cost of R750 and then a monthly line rental of fast/faster/fastest depending on her choice? No additional/hidden costs? No landline on this line btw.


Thanks

 

[Nether]

I know this isn't what your looking for, but try to find a Telkom Direct store, they will be able to answer questions regarding pricing etc.

Obviously they will market their own brands (ISP modem etc) keep a clear mind and note everything.

Don't immediately accept a deal, rather go on the internet and check out other ISP pricing and features, or come back here for more advice.

First time customers usually gets a free modem and installation, inquire first though.

Fast ADSL = 1Mbps
Faster ADSL = 2Mbps
Fastest ADSL = 4-10Mbps (depends on exchange);

All speeds above depend on exchange distance and copper quality. Its a best effort service, keep that in mind.

PS: The first month is usally billed with one month upfront. Please be carefull for bill shock. They do warn about this when you apply.

 

[Glingfram]

The bundle consists of ADSL line rental and data package. The ADSL line rental will be the same even if you don't take a package. Data is generally also the same, but when taking a package you will save on installation fees and the cost of a router(included in most packages)

***YOU WILL PAY AN ADDITIONAL ~R160 FOR VOICE LINE RENTAL***

Also, an additional ~R20 for a line package which will give your friend free South African calls over weekends and after 7 at night.

Edit - if there is no line installed at all, you may incur an additional cost to install the line. The R750 is for converting the line into an ADSL line.

 

[Flanders]

Thanks, guys.

The intention was never to use Telkom as an ISP. There is a direct store nearby so I'll go along with her and check it out. I think she first needs to speak to her complex body corporate and see what the story is on line availability etc.