kevinswan007
Expert Member
Not sure where to post this, as its a telkom issue.
Got an sms and an automated phone call today saying my telkom account is in arrears. I was sure I made a payment and so double checked. Payments via EFT was done on the 2nd of April this month.
Worryingly I phone telkom, they tell me they are aware of the issue and that its related to telkom/standard bank etf. The telkom lady said she would put a note on my account that I did in fact pay.
I phoned Standard Bank to confirm their sayings, and even though SB confirmed that they have had a few calls regarding this, they say everything on their side went through perfectly.
So looks like telkom has ^$Q@$^ up royally somehow with their billing on that date.
If I get cut off because of their incompetence (which we all know will take a few days to get re-connected, even if they acknowledge their mistake) I swear Im going to make a scene at one of the telkom shops!
Got an sms and an automated phone call today saying my telkom account is in arrears. I was sure I made a payment and so double checked. Payments via EFT was done on the 2nd of April this month.
Worryingly I phone telkom, they tell me they are aware of the issue and that its related to telkom/standard bank etf. The telkom lady said she would put a note on my account that I did in fact pay.
I phoned Standard Bank to confirm their sayings, and even though SB confirmed that they have had a few calls regarding this, they say everything on their side went through perfectly.
So looks like telkom has ^$Q@$^ up royally somehow with their billing on that date.
If I get cut off because of their incompetence (which we all know will take a few days to get re-connected, even if they acknowledge their mistake) I swear Im going to make a scene at one of the telkom shops!