Telkom Bundled Internet PC Revisited

T

The_Unbeliever

Honorary Master
Joined
Apr 19, 2005
Messages
103,193
Reaction score
10,233
Location
Nkaaaaandla
Anybody knows what legal rights do we, as South African consumers, have when faced with the following situation : (Somebody posted on hellkom.co.za describing that the computer he bought and the one in the advertisement didn't had the same hardware configuration).

1. A certain company advertised a computer with certain specifications and configuration, together with your choice of analog, ISDN or ADSL connectivity.

2. If you decide to buy such a computer, but then discover that the computer you've got is not similarly configured and equipped as per this company's advertisement, can you take this to court? (For the sake of simplicity, connectivity options is left out).

Just want to know from our resident legal eagles what the consumer's rights are in such a situation, and how to deal with it.

Regards

Lib
 
Last edited:
Knowing Telkom... there will be some clause in the agreement that say you cannot sue them
 
With telkom knowing very well that they are targeting the people who have very little experience when it comes to computers. I dont think the people who will be dum enough to throw away their money on these computers will be clever enough to sue telkom if they find some missing parts or something like that. I say we warn the people well in time before its too late.

I believe that if you dont get what you paid for... you should return it for a full refund. that is why its important to consult somebody who knows about these things before you spend your money... there are a lot of good guys here....
 
Nail their a$$ to the wall!

There was a recent case which Maxidor lost, which effectively made small print on the back of an invoice void, because it misrepresents the contract.

It was something about a 2 year warranty, the guy was told all products carried, but they installed a indoor thing outdoors yada yada fishpaste - consumer won - court declared that the smallprint was not introduced as part of the sale and effectively changed the terms of the sale.

I think the same applies - You bought X, they gave you Y, they've changed the terms of the sale.
 
Last edited:
The_Librarian said:
2. If you decide to buy such a computer, but then discover that the computer you've got is not similarly configured and equipped as per this company's advertisement, can you take this to court? (For the sake of simplicity, connectivity options is left out).
Click to expand...
<Disclaimer>Not a lawyer. Best legal advice can only come from meeting with a lawyer</Disclaimer>
You can take them to court (it's fraud, plain and simple).
There was a case a number of years ago, where a gentleman bought a PC labeled as a Pentium 2 (that should give you an idea of age of this) and found it was a Celeron. He successfully took the company to court and won.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X