Telkom Cancellation

I’ve just cancelled my adsl contract with them on the 6th feb via their online website by the 10th I was disconnected . Today I received the final invoice . Had 7 months left in the contract so only got charge R291 the claw back period of the router. So the cancellation was a breeze but they also cancelled the landline which I didn’t request . Tried sorting that out for few days but I’ve gave up trying . I will go to the Telkom shop to try and get the number on a sim card
 
I’ve just cancelled my adsl contract with them on the 6th feb via their online website by the 10th I was disconnected . Today I received the final invoice . Had 7 months left in the contract so only got charge R291 the claw back period of the router. So the cancellation was a breeze but they also cancelled the landline which I didn’t request . Tried sorting that out for few days but I’ve gave up trying . I will go to the Telkom shop to try and get the number on a sim card
would you mind sharing this link, where cancellations are actioned.

G
 
would you mind sharing this link, where cancellations are actioned.

G


You would need to register to them if you not registered as yet . Once you registered, click on manage my account and do the cancellation. You would need to only submit a copy of your ID
 
I’ve just cancelled my adsl contract with them on the 6th feb via their online website by the 10th I was disconnected . Today I received the final invoice . Had 7 months left in the contract so only got charge R291 the claw back period of the router. So the cancellation was a breeze but they also cancelled the landline which I didn’t request . Tried sorting that out for few days but I’ve gave up trying . I will go to the Telkom shop to try and get the number on a sim card
Same happened to me

After 6 weeks of broken promises, I got a VOIP phone from Freshphone. Monthly phone cost reduced from R485,00 to R60,00
 
Whats the best way these days to deal with them, knowing they will scr3w it up until you get abrasive.

G

Which exact services are you trying to cancel? The correct approach will differ depending on what exactly it is that you're trying to cancel.
 

You would need to register to them if you not registered as yet . Once you registered, click on manage my account and do the cancellation. You would need to only submit a copy of your ID
thank you.

already registered, use their online EFT payment method monthly.

G
 
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