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Question of the Day: What's the most interesting small town you've visited in South Africa?
telkom complaints sections
- Thread starter dd1313
- Start date
Lifeline
You can also use that to hang yourself.. much more pleasant that dealing with the big T
RogueTr00per
Honorary Master
What seems to be the problem?
U could call their head office number found in the telkom white pages directory... Dont know if that is the 0800 number u mean.
If u get no joy from them u can then escalate it to ICASA if u like... or just before that go to Dr Sharon Horton who is the liaison between Telkom and ICASA...
Customer care (Yes, they have one of these). Apparently these people are there to make your experience with them more pleasant and so when u are frustrated that ur adsl line is still not installed, someone stole ur line again & it was not replaced, or just pissed with their service ur advised to call them. Unfortunately I don't know their number out of my head since i hardly needed to forward people there.. but uhm yah there is a number for this! (i am not making this up)
Their purpose sometimes is to act as a third person between the client and the dept causing havoc
or even just to finally get someone to explain ur bill clearly with lesser fine print. Uhm yah so if u not getting anywhere with the usual helplines ask the person u speaking to to put u thru to them & get their number.
Their purpose sometimes is to act as a third person between the client and the dept causing havoc
or even just to finally get someone to explain ur bill clearly with lesser fine print. Uhm yah so if u not getting anywhere with the usual helplines ask the person u speaking to to put u thru to them & get their number.
Last edited:
Speedster
Honorary Master
andres101
Expert Member
is out to make money. as soon as the company pays them, they are removed from the list... i won't ever use them again.