Telkom contradicting itself?

plug

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Look at this article:
http://www.itweb.co.za/sections/internet/2003/0308121254.asp?O=S&CiRestriction=tiscali
Here's a quote from it:

Tiscali's business-to-consumer manager Michelle Branco says although Telkom aimed the ADSL at the small business market, up to 70% of ADSL users are online gamers and downloaders of MP3 and video. She says Tiscali decided to offer additional “raw plugs” after Telkom conceded it was “powerless to block this method of bypassing the 3GB cap”.

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Look at this article:
http://www.telkom.co.za/servlet/ClickManager2?currentFile=/index.jsp&nextFile=/news/article_608.jsp&clickSource=LINK&lastUpdate=2003/8/14
Here's a quote from it:

"ADSL is a shared service; the more subscribers the slower the Internet download speeds on the international link. That is why we carefully balance the number of users versus available bandwidth. It is also a key reason for capping. The 3 GB cap protects users from a small minority of people who abuse the service and use it for purposes it was not intended for. Capping ensures that most customers will enjoy the true ADSL experience of fast Internet. Coupled with this, the performance of international servers will also affect download speeds. The fact that we are situated in South Africa means that international bandwidth is purchased at a premium and not unlimited," he said.

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Sooo, it looks like people crossing the 3 gig cap is not a minority at all?
 
Telkom has a vision : [:D] [:D] [:D] [:D] [:D]
[what they write and what they see are clearly not connected,
much like my ADSL right now]


THE TELKOM VISION - http://www.telkom.co.za/company/vision.jsp

Our vision is to be a world-class communications company.

We are a communications company, that offers total communication solutions to our customers
We will be world-class when our customers say we are.
We are more than just a "phone company"
Our area of business includes a full spectrum of digital communications, including voice, data, video, and latest Internet and E-Commerce enabling technologies.
Telkom's value system

To move toward our vision, we embrace the following six values:


We value our people and their diversity
We are performance-driven
We are customer-focused
We create value for our shareholders
We are a model corporate citizen
We act with integrity in everything we do


This is all quite funny (actually not)
 
Does anyone know whether Telkom is ISO certified. If they are, this can make them lose their certification.
 
Hi louiss

What is ISO?

If they are certified as good broadband service providers, we should contact them...
 
ISO - International Standards Organization for Standardization

http://www.iso.ch/iso/en/ISOOnline.frontpage


And in that case

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">We will be world-class when our customers say we are. <hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

They will never be a world class company..
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by DarkSkies</i>
<br />Not too sure if the ISO can regulate the Telecommunications industry. <hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
ISO has nothing to do with the ITU and ISO don't certify anyone. They only develop standards according to which a public entity can get ISO9000 or ISO1400 certification. Normally, industry standards boards will audit anyone who asks them to and decertify anyone who no longer meets the requirements.

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">If they are, this can make them lose their certification<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
But anyway, what does the ISO certification (if a Telkom has it) have to do with any of this? I fail to follow you point.
 
There are 2 values in Telkom's vision that interest me the most:
1) "We are customer-focused"
2) "We create value for our shareholders"

My personal comments:
I recently bought some Telkom shares...
I am therefore a shareholder of Telkom.
I am also a Telkom ADSL customer.

As a shareholder of Telkom I therefore command Telkom to clear the 3G cap on myself, the customer.

[:D]

stouf
 
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