Hummercellc
Expert Member
Does anyone have a clue how often Telkom updates their fixed access section of the coverage map?
Last Saturday and Sunday our POTS and DSL services were down, exchange had a bunch of vans parked outside, I being me could not resist and ask one of the technicians what's happening.
He said they were busy with a MSAN cut over.
Meaning VDSL, however the map has not been updated to reflect this.
Call Center can not upgrade me until the map is updated, Telkom Internet ran a check, and confirmed I am connected to a MSAN.
OH the joys of Telkom.
Last Saturday and Sunday our POTS and DSL services were down, exchange had a bunch of vans parked outside, I being me could not resist and ask one of the technicians what's happening.
He said they were busy with a MSAN cut over.
Meaning VDSL, however the map has not been updated to reflect this.
Call Center can not upgrade me until the map is updated, Telkom Internet ran a check, and confirmed I am connected to a MSAN.
OH the joys of Telkom.