Telkom Customer Care IDIOTS !!!!

N

N00DL3

Member
Joined
Nov 13, 2012
Messages
12
This has been about the 6th call that i had with customer care.
Out of 4 calls just after the part where they reset my line, the call drops. :mad:
So then i get back on to wait another 15 mins, then i explain whats wrong to a new person
again. On the 5th time explain again, lady says please wait and puts me trough to some business solutions BS!
And on the on the 6th time, i could not make out one word he was saying, as it sounded like someone
talking trough a pillow :mad:

Rant over, but any other form of communication a can try ?
 
Seriously

Seriously

Honorary Master
Joined
Nov 29, 2012
Messages
16,596
N00DL3 said:
This has been about the 6th call that i had with customer care.
Out of 4 calls just after the part where they reset my line, the call drops. :mad:
So then i get back on to wait another 15 mins, then i explain whats wrong to a new person
again. On the 5th time explain again, lady says please wait and puts me trough to some business solutions BS!
And on the on the 6th time, i could not make out one word he was saying, as it sounded like someone
talking trough a pillow :mad:

Rant over, but any other form of communication a can try ?
Click to expand...

Maybe you have a faulty line that disconnects when they reset it? As MCD said.!
 
C

chronkiller

Well-Known Member
Joined
Jun 6, 2012
Messages
110
N00DL3 said:
This has been about the 6th call that i had with customer care.
Out of 4 calls just after the part where they reset my line, the call drops. :mad:
So then i get back on to wait another 15 mins, then i explain whats wrong to a new person
again. On the 5th time explain again, lady says please wait and puts me trough to some business solutions BS!
And on the on the 6th time, i could not make out one word he was saying, as it sounded like someone
talking trough a pillow :mad:

Rant over, but any other form of communication a can try ?
Click to expand...

I have had Huge success when dealing with people from their social team, so send them a PM on facebook and you should get a call back from a team that have more idea of whats happening. (This is from my experience)
 
MickeyD

MickeyD

RIP
Joined
Oct 4, 2010
Messages
139,117
chronkiller said:
I have had Huge success when dealing with people from their social team, so send them a PM on facebook and you should get a call back from a team that have more idea of whats happening. (This is from my experience)
Click to expand...

Why go to FB when they are right here on MyBB? user = TelkomZA
 
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