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Telkom Customer Support Question

MadCat

Well-Known Member
Joined
Dec 22, 2009
Messages
339
#1
Hi

I am an existing MWEB 8MB Uncapped subscriber and currently enjoying the service I am receiving. I have however recently seen that Telkom has a 10MB Uncapped option + Line Rental for R16 cheaper then I am currently paying. It might not seem like much, however I also see Telkom have the Entertainment Addon for R99 where streaming is not added towards ones cap. Now for my question, has Telkoms support services improved at all? I know I had a nightmare of a time when I tried get a landline for my ADSL, however how are the rest of their services? Should I just stick with MWEB and keep my sanity?
 

geecee

Active Member
Joined
Dec 20, 2007
Messages
54
#5
They have been quick to answer phone calls now, but that doesn't mean much.
10 days with no line/adsl and noone can tell me what is going on.

depending on who answers i get told there is a technician assigned or there still isnt a technician assigned, no idea what the actual truth is.
 
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