Telkom Customer Support Question

[MadCat]

Hi

I am an existing MWEB 8MB Uncapped subscriber and currently enjoying the service I am receiving. I have however recently seen that Telkom has a 10MB Uncapped option + Line Rental for R16 cheaper then I am currently paying. It might not seem like much, however I also see Telkom have the Entertainment Addon for R99 where streaming is not added towards ones cap. Now for my question, has Telkoms support services improved at all? I know I had a nightmare of a time when I tried get a landline for my ADSL, however how are the rest of their services? Should I just stick with MWEB and keep my sanity?

 

[xefor]

If you want to keep your health and sanity, don't touch telkom with a 9 foot pole...

 

[HendrieV]

If you want to keep your health and sanity, don't touch telkom with a 9 foot pole...

I have been a Telkom customer since ISDN and I still regard myself as sane.

 

[klasvaakie]

I have been a Telkom customer since ISDN and I still regard myself as sane.

You are lucky. I am a business telkom customer and I am just about to blow my brains out.

 

[geecee]

They have been quick to answer phone calls now, but that doesn't mean much.
10 days with no line/adsl and noone can tell me what is going on.

depending on who answers i get told there is a technician assigned or there still isnt a technician assigned, no idea what the actual truth is.