Telkom employs illegal billing system

[mancombseepgood]

I phone telkom today to get invoices for topups purchased by credit card. The woman tells me to phone Herman Potgieter on 012-680 6260 since he handles invoices.
Surprise surprise he doesn't answer his phone (it only rings 3 times) and his voice mailbox is full so 'I'm sorry but you can't leave a message'!
So I get back on the phone to 10215 and the woman blatantly lies to me to pass the buck and tells me that Telkom don't produce invoices for topups - I have to go to the bank 'they have my invoice'.
Uh... does she think I'm that thick to fall for that one???
So I tell her it's Telkoms legal obligation to produce invoices for amounts billed. Uh... ok, hold on...
The phone call has been 10 minutes so far... and counting...

Anyone know how to get an invoice for an adsl topup from Telkom????

 

[Surv0]

getting anything out of telkom is difficult... let alone paperwork..
soon we wont have to put up with their ****

 

[cavedog]

10215 is a joke. They are soooo dumb I can scream.!!! I have a problem with my line and they tell me I must make sure that my cable is properly plugged in. OMG

 

[joshuawittstock]

getting anything out of telkom is difficult... let alone paperwork..
soon we wont have to put up with their ****

Why?? is a new phone company coming soon?

 

[ijack]

Telkom is a joke!

 

[StoneCold]

Why?? is a new phone company coming soon?

ROFL..ever heard of Neotel ?

 

[HavocXphere]

ROFL..ever heard of Neotel ?

The lesser spotted SNO?

 

[swim]

The lesser spotted SNO?

It's called G.O.A.L

 

[general_koffi]

ROFL..ever heard of Neotel ?

Mythical creature - I think Hercules had to kill one in his Twelve Labours, or something.