Telkom Exchange?

[fingalickingood]

I work for a small internet based shop. We have had our ADSL line for 6 months, without any major problems. We decided recently to move premises, as we were growing out of our little place. We set the move date for the 28th April. We called Telkom on the 6th April to apply for a new ADSL line and telephone line at our new place. On the 21st our line was suspended without any notice, and without a new line. I called telkom, made a racket about the situation, and thankfully the line was reconnected. The 28th has come and gone now...everything for our little shop has moved to our new premises, except the computer!!! We have called several times DAILY!! to try and get a date of when they MIGHT come and install our new ADSL line, and every time i call i get the same answer.

I would like to know if there are any other companies that can supply the infrastructure needed for an ADSL line? Or if MyWireless is a better option? Please someone help! I know there have been others in my situation. Telkom say it could take months to put the exchange in our area in (which i believe is utter K*K because the people who had the our new place before us had ADSL)

Please help

 

[Deiphos]

Well, if you are going to use the internet for an internet cafe type of use, then I don't think any wireless option will work, simply because of the connection reliability being low and the price per gig quite high. I don't personally know of any other service but Telkom that can install an ADSL line for you.

If you are going to use the net for the occasional driver download or simply checking emails and browsing then by all means get a wireless provider, I am on 3G (simply because there is no other option here in Rustenburg) and it does its job well enough, if I can manage to stay below 500MB usage per month then I only pay roughly R370 p/m.

But as I said, the choice should be based on what you are going to use the line for. Ultimately Telkom is the cheapest when you look at high volume.

 

[fingalickingood]

Thanks for the help.

Guess im just going to have to be patient and wait for them to put the exchange in the area.

 

[naeem]

you better have ALOT of patience. I'm 2 1/2 years waiting for adsl in umhlanga-ridge. During that time i went through 56k, isdn 2a, sentech and more recently iBurst - i have to say iBurst is miles better then sentech - but hate to say, Adsl is still the no.1 option.

lol, its like a monthly thing now. 1st week of everymonth i re-apply for adsl - they either cancel the order without telling me, or sometimes tell me, or 'lose' the order, or give me a new ref number.

oh well, one day i'll get lucky. Hopefully the SNO will offer something

 

[doc_msk]

Naeem, you are a patient person...I would have left the country by now...

 

[WISPMAN]

I work for a small internet based shop. We have had our ADSL line for 6 months, without any major problems. We decided recently to move premises, as we were growing out of our little place. We set the move date for the 28th April. We called Telkom on the 6th April to apply for a new ADSL line and telephone line at our new place. On the 21st our line was suspended without any notice, and without a new line. I called telkom, made a racket about the situation, and thankfully the line was reconnected. The 28th has come and gone now...everything for our little shop has moved to our new premises, except the computer!!! We have called several times DAILY!! to try and get a date of when they MIGHT come and install our new ADSL line, and every time i call i get the same answer.

I would like to know if there are any other companies that can supply the infrastructure needed for an ADSL line? Or if MyWireless is a better option? Please someone help! I know there have been others in my situation. Telkom say it could take months to put the exchange in our area in (which i believe is utter K*K because the people who had the our new place before us had ADSL)

Please help

Hi finga!

You didn't say in which area your internet caffee is situated. I'm with Snowball (www.snowisp.com), and we offer high speed, LOW LATENCY bandwidth using wireless. We have plenty of clients making use of us for VPN's between their offcies, and using VoIP. As everyone know, VoIP needs LOW LATENCY. I have setup a VPN for a client yesterday (Monday) between their office in Somerset West, and another office in Stellenbosch. The ping results were average 3ms, min 1ms and max 6ms. I called them from my Asterisk PABX, and they transfered the call to the remote office, and it really worked extremely good, as usual

Between remote sites, we can offer you much less latency than Telkom can. We own two internet caffee's in Stellenbosch, and they only make use of our wireless connections.

Feel free to give us a call, 021 880 2228 EXT 208

Regards, WM