Telkom Fiber and Free SIM

[Red Plumstead]

When I upgraded more than 2 years ago to fiber I received a SIM etc. with my package. I received now this message from Telkom:

Dear Telkom Internet customer, you are currently using a mobile SIM and data that you received as part of a broadband bundle you previously subscribed to. You migrated to an UNLIMITEDhome Lite bundle that excludes a mobile SIM and data benefit. Please be advised that the mobile SIM will be ceased. We value your continued support. Telkom Team

I have never migrated to anything. Is this now a trick again from these Telkom lot to downgrade your total package to suit them?

 

[Quintrix]

Got the same. Called them. Still on same package. Most likely finger trouble but will watch my next bill.

 

[Red Plumstead]

Got the same. Called them. Still on same package. Most likely finger trouble but will watch my next bill.

And the reply I now got I migrated from LTE, which never happened, I took out a fiber contract that included a Telkom SIM. Typical of this Telkom lot they don't know what they are doing.