Telkom Fibre and billing issue

M

MrsG

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Feb 15, 2019
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Hi
Can anyone direct me to someone in charge at Telkom other than the Telkom service contact numbers. I have been trying for 2 weeks for them to send passwords and this morning they suspended my account due to non payment even though they have sent an invoice confirming that payment was received. I am at my wits end trying to get some service from them.
 
My daughter opened a contract at Telkom Vangate Cape Town... she got exactly what she wanted... 10 out of 10 for that store but then her boyfriend opened a contract as well at Telkom Cape Town again and sorry to say very disappointing in that store... they not giving him what his supposed to get with his contract and despite him approaching them about it they kept saying that the other stores are wrong and the deal he got is exactly right and what it should be... he intend to send his bad review about this store to HELLO PETER should they not correct their mistake
 
Sakinallie said:
My daughter opened a contract at Telkom Vangate Cape Town... she got exactly what she wanted... 10 out of 10 for that store but then her boyfriend opened a contract as well at Telkom Cape Town again and sorry to say very disappointing in that store... they not giving him what his supposed to get with his contract and despite him approaching them about it they kept saying that the other stores are wrong and the deal he got is exactly right and what it should be... he intend to send his bad review about this store to HELLO PETER should they not correct their mistake
Click to expand...
Hello Peter ? They are not bothered about a bad review on social media. I loged a complaint against telkom with ICASA and they haven't still resolved it.
 
Call the call center to get the password, Normally they reset live.
 
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