Telkom Internet changes the way they collect usage stats

err.... bonobo_sir does this mean that you and/or Hxx are the MYADSL -Telkom Reps ? - and if yes, when did this happen?

As for jumping ship, allready on Openweb, can't wait for Neotel!
 
I kept my Telkom account for one reason, Abuse it at the start of every month until I'm capped, I'll cancel my Telkom ISP account tommorow first thing, thanks for letting us know.
 
onlyme said:
I kept my Telkom account for one reason, Abuse it at the start of every month until I'm capped, I'll cancel my Telkom ISP account tommorow first thing, thanks for letting us know.
Click to expand...

Don't be so hasty, how do you know it's official? :p ;)
 
Mze said:
bonobo_sir,

I have PMed you my details and I look forward to your email giving me my actual usage.

SAIX recording of my May usage commenced May 01 at 07:43:43.
This was as a result of LCP being dropped either by Telkom ADSL or TelkomInternet - I don't know which. Please tell me which part of Telkom was dropping LCP.
Click to expand...

The part that supplies the same access services to all ISPs.

At 15:38:49 today I dropped LCP to get SAIX to give me a total usage figure for May. This is 138,108,848 bytes, or 134.871922 MB.

Telkomsa.net ADSL usage tracker still tells me that my May usage is 262.2000 MB as it has been doing all day. Someone in Telkom's development section has managed to now get the graphs working, but they show the rubbish usage of 262.2000 MB.
Click to expand...

Hopefully bonobo can confirm your stats to you, but the issues with different reporting periods (SAIX vs telkomsa.net) should be resolved soon.

Reviewing my ADSL usage from when it started on February 9, with very poor line quality, LCP was dropping because of line quality but the SAIX stats refelected session usage reasonably fairly.

Once my circuit had been checked and rewired where needed, my ADSL has worked perfectly at 4096, with LCP being dropped, usually at 24 hour intervals to derive the SAIX stats which were passed on to Telkomsa.net.

Tell us all, what is the procedure going to be from Telkom's side to give us usage stats? Will LCP be dropped as has been done in the very recent past?
Click to expand...

You should not see a significant change.

There are several ICASA requirements which Telkom ignores:

Subscribers that have reached the monthly cap shall be allowed to top-up or purchase extra bandwidth without the need to purchase a new account.
Click to expand...


This is in the pipeline.

Local bandwidth shall not be subject to the cap. the cap shall be increased to a minimum level of 10GigaBytes (GB) per month.
Click to expand...

AFAIK, some ISPs abused this in the past, making it no longer economically viable for SAIX (who were left with a large international bandwidth bill and everyone claiming that all their reported usage was local). TelkomInternet is subject to exactly the same issues as all other ISPs using SAIX, so to allow this, would have to let non-abusers subsidise abusers.

Local-only accounts will (or may already do) cater to addressing some user's needs in this respect.

The network operator shall not periodically reset the ADSL service. Any such reset if required for the service maintenance shall be done with a prior notification of at least seven (7) days to the subscribers.
Click to expand...

The ADSL service is not reset, each session is started with a session timeout provided to SAIX by the ISP. When the session expires, the ISP will receive the session stop record, and your connection should be re-established by your edge device (DSL modem, router etc.).

All other service interruptions are (there has been at least one notification for this in the past 2 months) communicated at least 7 days in advance.

We realise that some of the forgoing is beyond your or your department's control, but one of the procedures, such as dropping LCP to gather stats, seems to be squarely in your area.
Click to expand...

All an ISP can really influence in this regard is how long the session will be ...

Random dropping of LCP to collect usage data is a procedure NOT to be followed as it can compromise automatic software and operating system updating processes.
Click to expand...

Sessions termination is never random.

Please elucidate the procedures that will be followed in this new method of calculating daily usage, daily emailing of usage to users, and what will happen when users reach their cap.
Click to expand...

The biggest change is less delay between your real usage, and what the tracker reports (and when you are capped).
 
eremos said:
There's still the "collective cap" which might let you get more than 2 or 3 GBs, but there's no more raping your account in the last 24 hours.

That's according to the following anyway:
Click to expand...

There is definitely no more raping of your account. Once you reach your cap, you reach your cap. Whether it is the first day or the last.

They idea as I understand it, is to reign in the guys hammering 50gb+ a month on a 3gb account so that larger collective limit is fairly distributed among everyone.

Thats how I understand it anyway, but I dont make the rules so dont quote me :)
 
I'm glad you don't make the rules, it seems like you just bring bad news. Just saw now you work for Telscum, sorry to hear that man, you must have a hard life ;) :D :p

shame bro :p
 
Bonobo_sir

Do you think the average monthly allowance will now increase since the guys doing like 50GB per account is limited aswell to the service threshold.
 
and i was just going to sign up a 3gig telkom account for that reason :(
 
MrG said:
Bonobo_sir

Do you think the average monthly allowance will now increase since the guys doing like 50GB per account is limited aswell to the service threshold.
Click to expand...

I hope so. I do not make the rules as such, but from what I understand is that we pull in the big guns so that everyone else can benefit.
 
teraside said:
I'm glad you don't make the rules, it seems like you just bring bad news. Just saw now you work for Telscum, sorry to hear that man, you must have a hard life ;) :D :p

shame bro :p
Click to expand...

Yeah tough life - unlimited 4Mb/s DSL and all the toys I can play with :P
 
whats its like to work for telkom besides eleetness internet bonobo_sir ?
 
ranger said:
The ADSL service is not reset, each session is started with a session timeout provided to SAIX by the ISP. When the session expires, the ISP will receive the session stop record, and your connection should be re-established by your edge device (DSL modem, router etc.).
Click to expand...

Bull$hit! Reset and Session Timeout, and the VERY fact that your modem or "Edge" device has to re-establish a connection means its a RESET!. *g*
 
ForSure said:
whats its like to work for telkom besides eleetness internet bonobo_sir ?
Click to expand...

The funny thing is I hardly use my connection at home.... Too much bandwidth @ work ;)
I am happy at my job. I am pleased to be working and lucky enough to work with good people.
 
LabAnimal said:
Bull$hit! Reset and Session Timeout, and the VERY fact that your modem or "Edge" device has to re-establish a connection means its a RESET!. *g*
Click to expand...

You must be brighter than everyone currently involved in providing DSL access in this country. Please explain how any ISP would be able to operate a viable business without a session timeout on DSL (besides CoA which isn't currently possible - and which you would probably object to as well).
 
ranger said:
You must be brighter than everyone currently involved in providing DSL access in this country. Please explain how any ISP would be able to operate a viable business without a session timeout on DSL (besides CoA which isn't currently possible - and which you would probably object to as well).
Click to expand...

I object to Telkom's insistent abuse, and blatant lies to justify their position and reasoning to unfairly milk us for what its worth. I realize barking at you or any Telkom Employee won't suddenly (or slowly for that matter) bring about change!

WHY on earth does Telkom not cater (fairly)for the High-end users? Why can i only get an Uncapped account from IS for R800, and not from Telkom???

As for the "Brighter" reply : Its got nothing to do with being brighter, or explaining what's viable for any ISP's etc, You're saying Session timeouts are not Resets when they are exactly the same thing!.
 
i've heard there's almost unlimited bandwidth at telkom. telkom should try working like the rest of corporate SA - trying to work over measly 64k diginet lines! :)
 
LabAnimal said:
WHY on earth does Telkom not cater (fairly)for the High-end users? Why can i only get an Uncapped account from IS for R800, and not from Telkom???
Click to expand...

AFAIK, a service similar to this is (or better, depending on usage patterns) is available to businesses.


As for the "Brighter" reply : Its got nothing to do with being brighter, or explaining what's viable for any ISP's etc, You're saying Session timeouts are not Resets when they are exactly the same thing!.
Click to expand...

In the end it would come down to what the legal interpretation of "reset the ADSL service" is, and whether either of those allow a viable business proposition. While one may not satisfy the ICASA requirements, it would be pointless enforcing one which does but doens't make it possible for anyone to at least break-even on it (as this would essentially kill the market). Especially in the case of Telkom where people would then complain about cross-subsidisation of a business under one set of business conditions by another etc etc.

Now, it is all well and good bashing the services available locally, but a lot of these aspects (besides price) are on par with international norms.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X