Telkom Internet mega latency and no throughput

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FlashSA

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Since yesterday my Telkom Internet account has had a speedtest ping of over 2000ms and 0.01 throughput. This is on both of my ADSL lines in 2 different locations in East London.

As soon as I change my account in the routers to Afrihost, pings are normal and speedtest is full line speed.

Is there any known issue at the moment - clearly this is TI problem and not last mile?

EDIT: the TI account still has 50% of it's 50GB cap left.
 
AndreFerhelst said:
mine has been like that for the last few months, did a quick test now, though it was quick, telkom still busy fixing it
http://speedtest.ookla.com/result/2710943409.png

and i have a 2mb uncapped
Click to expand...

Do you mind posting a tracert to mybroadband.co.za here? That latency is not right. You have either reached a point which you are being throttled because of using too much data or you exchange is congested.
 
FlashSA said:
Since yesterday my Telkom Internet account has had a speedtest ping of over 2000ms and 0.01 throughput. This is on both of my ADSL lines in 2 different locations in East London.

As soon as I change my account in the routers to Afrihost, pings are normal and speedtest is full line speed.

Is there any known issue at the moment - clearly this is TI problem and not last mile?

EDIT: the TI account still has 50% of it's 50GB cap left.
Click to expand...

Problem should have been resolved by 20h00 on Tuesday 23rd. Please indicate if you are still having a problem. Details are available in other TI-related threads.
 
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