Telkom Internet The Call centre has no IDEA

xodosman123

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Joined
May 30, 2012
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It is so frustrating calling Telkom.

Some of the people working ther have no clue what is going on.

I am currently on 10-10 on Vumatel.

My speed was supposed to be upgraded to 20-10

I call faults and they tell me it is on 10-10

I tell them it is supposed to be on 20-10

They tell me to call new services Really but i tried to tell them to look at their own website to see that TELKOM does not offer that service and only 20-10 as the entry.

It is such a fruistration dealing with incompetently Telkom staff.

Really Frustrated. I really GIVE UP. It is almost a month now.
 
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