In August 2008 I applied for WiMAX at my complex. I never once received an invoice or bill from telkom... I even called telkom, gave them my ID, and they said that they couldn't pick up any accounts under my name, so I just left it... In march 2009 we moved into a new complex, so before we moved I figured that I need to call Telkom again just to check if they have been billing me for the WiMAX, and again, they couldn't pickup any accounts under my name... So I moved and didn't bother trying to sort this out with this excuse of a company...
About 3 months ago Telkom called me and said that I have an outstanding bill of +- R4400... Of course this was for the WiMAX which they never billed me for, even after several attempts from my side to get a bill... Telkom said they will credit me the charge for the WiMAX equipment if I return it, which I did almost a month ago... they also said that they will check on there system when last did I use the WiMAX and then credit me for the months I didn't use it...
Well guess what, after 2 months they haven't done *****... They haven't credit my account for the equipment that I returned, and they also haven't investigated my last usage... I don't know what to do anymore, I can't handle talking to these baboons anymore... Does anyone know of someone in the accounts department that could maybe assist me with this? Preferably not a baboon if you know what I mean...
About 3 months ago Telkom called me and said that I have an outstanding bill of +- R4400... Of course this was for the WiMAX which they never billed me for, even after several attempts from my side to get a bill... Telkom said they will credit me the charge for the WiMAX equipment if I return it, which I did almost a month ago... they also said that they will check on there system when last did I use the WiMAX and then credit me for the months I didn't use it...
Well guess what, after 2 months they haven't done *****... They haven't credit my account for the equipment that I returned, and they also haven't investigated my last usage... I don't know what to do anymore, I can't handle talking to these baboons anymore... Does anyone know of someone in the accounts department that could maybe assist me with this? Preferably not a baboon if you know what I mean...
