I phone through to 10219 to cancel one of the services on my phone.
After holding for nearly half an hour someone answers, I ask to have the service disabled, she doesn't understand. 2 minutes of explaining what I want to do and she finally clicks. She asks for my telephone number and ID number and then goes silent and tells me to call back in 10 minutes(yeh right!). I ask her why I must call back in 10 minutes after already waiting half an hour and she tells me that they are offline. Go Telkom!
After holding for nearly half an hour someone answers, I ask to have the service disabled, she doesn't understand. 2 minutes of explaining what I want to do and she finally clicks. She asks for my telephone number and ID number and then goes silent and tells me to call back in 10 minutes(yeh right!). I ask her why I must call back in 10 minutes after already waiting half an hour and she tells me that they are offline. Go Telkom!