Telkom ISP are a bunch of @@

[DGremlin]

I was having trouble at the beginning of this month, and to try work out what the problem was I subscribed to SAIX, I subscribed on 1 or 2 July.
I told the telkom person on the other side that I would only probably want the account for 1 month, the response was that as soon as I want to cancel I just phone up and it can be cancelled immediately ... OK all great ...

Today I get my electronic Telkom Bill, I have been billed for my internet, fine
BUT
12 JUNE - 11 JULY
12 JULY - 11 AUGUST !!!
FULL price ...

I was not told I would be billed double, and how can they bill me from the middle of the month is the service is provided from beginning of the month to month end !!

 

[|tera|]

Next time do it through a SAIX reseller, like "all you can eat" or something, don't go directly to the devil

 

[PostmanPot]

DGremlin: phone 0800 DSL DSL and complain. they will sort you out.

i'd rather go with Telkom ISP because they allow you to go over your 2GB/3GB cap.. most people are able to get about 10GB from them