So I started having line issues in January 2018 from then till June I had no services and was supposed to be credited R3000 odd for those months, I then advised them to cancel and would contact National Customer Care who I emailed, filled out the nature of my complaint via a form. I have not heard from either one since then assuming its sorted, a few months ago I get an email from debt collectors advising me to pay telkom, when I checked the invoice it was over R9000 and yet haven't had any services since 2018.
This is appalling from Telkom and the NCC.
This is appalling from Telkom and the NCC.
