Telkom Line Install Nightmare!!!

Napalm2880

Napalm2880

Expert Member
Joined
Mar 8, 2007
Messages
3,234
Reaction score
1,709
Location
JHB
So I recently moved into a complex in Fourways, JHB. I called Telkom to come install a line and they sent a technician. The technician opens a panel inside the house I'm renting, takes one look and says: "Sorry there is no Telkom line here. You need to call an Electrician to run cable from your house to the Complex's wiring cabinet".

So I call an Electrician to come run a cable through the empty conduit and it turns out the conduit is blocked. Then the Electrician (who is recommended by the body corporate) opens a second electrical panel located about 30cm from the first and voila! he's found the "Telkom" cable. R900 later..

So I call Telkom again. The techie arrives and immediately informs me. This is not a Telkom cable but is in fact the (unused) Complex Intercom cabling.

To add to the complexity of all this. My complex is connected to two separate exchanges. The top half is on one exchange and the bottom half (where I stay) is on another and Telkom have reserved a phone number for me on the wrong exchange!

Seriously.. why does this have to be so difficult?
 
The lack of cables & wrong cable you can't blame telkom for. Get a cable installed from the phone outlet to the complex DB and get telkom back to terminate things.
 
Napalm2880 said:
So I call an Electrician to come run a cable through the empty conduit and it turns out the conduit is blocked. Then the Electrician (who is recommended by the body corporate) opens a second electrical panel located about 30cm from the first and voila! he's found the "Telkom" cable. R900 later..
Click to expand...
Get the BC to refund you.
 
MickZA said:
Because developers love cutting costs. It's about time all property advertising detailed the Telkom status.
Click to expand...

They don't give a crap, most new complexes don't even think about stuff like that, they just figure you should get 3G for you emails, as if we only use email -_-

I check first if dsl is available before moving in, surprised one real estate agent when I rejected an offer because of it.
 
ponder said:
The lack of cables & wrong cable you can't blame telkom for. Get a cable installed from the phone outlet to the complex DB and get telkom back to terminate things.
Click to expand...

Agreed, not Telkoms fault at all. The BC will apparently cover 50% of the cost of the electrician.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X