Telkom line speed in Brackendowns

M

MvanHeerden

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Hi,

So I'm thinking of switching over to ADSL. I phoned Telkom's helpdesk and the lady on the phone told me that my area which is Brackendowns in Alberton only has line speeds of up to 1mbps. How can this be possible? I mean a few years ago they told me there was only 512 lines available in my area. That was about 5+ years ago.. A Few months, maybe a year ago they were lying cables in front of my house, so did they upgrade from 512 to a full 1mb, wow, lol!

Everytime I phone Telkom with the same problem I get different answers from different opperators.. Are there anyone here that stays in Brackendowns that uses ADSL with atleast 4mbps - 10mbps line speed? It is 2013, some people are already using 20mbps - 40mbps, how can my area still be stuck with a lousy 1mb? Who can I speak to about this cause clearly their helpdesk don't know what they are talking about.. If its true and my area only covers 1mbps then Telkom are truly pathetic.

Thanks.
 
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I live in Brackendowns and I'm connected to the Meyersdal exchange. According to the Telkom checker my line only supports 1Mbps however I'm currently on 4Mbps. I'm about 4Kms from the exchange and get speeds around 3.5Mbps.
 
MvanHeerden said:
Hi,

So I'm thinking of switching over to ADSL. I phoned Telkom's helpdesk and the lady on the phone told me that my area which is Brackendowns in Alberton only has line speeds of up to 1mbps. How can this be possible? I mean a few years ago they told me there was only 512 lines available in my area. That was about 5+ years ago.. A Few months, maybe a year ago they were lying cables in front of my house, so did they upgrade from 512 to a full 1mb, wow, lol!

Everytime I phone Telkom with the same problem I get different answers from different opperators.. Are there anyone here that stays in Brackendowns that uses ADSL with atleast 4mbps - 10mbps line speed? It is 2013, some people are already using 20mbps - 40mbps, how can my area still be stuck with a lousy 1mb? Who can I speak to about this cause clearly their helpdesk don't know what they are talking about.. If its true and my area only covers 1mbps then Telkom are truly pathetic.

Thanks.
Click to expand...

i stay in Albertsdal, connected to the brackendowns exchange and i get 10megs no problem.
 
Mothers house and dads house in Brackendowns one on 10mb meyersdale exchange 4 mb albertsdale exchange
 
Brackenhurst/ 1 street away from Meyersdal, Sync at 6Mb, get a stable 4Mb.
My port have apparently been reconfigured for 10Mb/yesterday, need to reconfirm this. They have a way to check, got a reference number which said I'm approved for 10Mb.

G
 
Reposting this from other thread.

For those interested... had a chat with some Telkom techies the last couple of days.

#1 Meyersdal exchange, on the corner for Alice Street and Hennie Alberts street has been upgraded to MSLAM spec, it's there and it's ready.
#2 It is def running 10Mb to customers, who's lines are allowing it.

#3 Mine does not, why, because for no other better reason I'm basically wrong side of the street, ye that simple, let me explain.
I stay in Catherina street/Brackenhurst. Everyone in Catherina street, Jackson street and so on up to Swartkoppies cable into poles located in Hennie Alberts str, on the R59 side of Hennie Alberts street, The cable basically run from the pole where I'm patched into, Pole/small box located on Hennie Alberts street, between Catherina Street and Jackson street, R59 side. From that pole it runs down the street towards Swarkoppies, where it turns toward Vermooten, once it gets there it turns to Meyersdal and run behind the houses to the exchange,
Implying if we measure the crow fly between me (Catherina Street) and the exchange, we maybe 200m, but because of this cable route (it comes from the days where the cable ran all the way down Swartkoppies to the old Alrode Exchange) it's now 3.8km.

Solution, cable from our box/pole on this side of Hennie Alberts to the other side of Hennie Alberts, where Big Blue Telkom (located outside ProCAM, 100m from Jackson Street 4Way, traveling to Meyersdal, just before SNEL guest lodge) box Meyersdal #4 is located, which directly goes up the road, to the man hole across the road from the exchange where it then crosses back to this side, and walla I can have 10 or even 20Mb.... if my bank manager allowed it.

If ONLY. Ok so who knows anyone with authority in telkom cabling, apparently even the techies is asking for this since it will solve bucket loads of faults cause by the old route/cable.

G
 
According to TelkomZA the only hope I have of getting more than 4 Meg is for Telkom to upgrade the Umc to Vdsl. He can't tell me when, if ever that will happen.

There is no plans for my area yet.

I'm in De Waal street.
 
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Brackenhurst, one block away from Bracken City/Hennie Alberts and I am getting 10mbps.
 
Garyvdh said:
Brackenhurst, one block away from Bracken City/Hennie Alberts and I am getting 10mbps.
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I think we on the same exchange. Just that I'm connected to the Umc on Rae Frankel St which is limiting me
 
Awesum said:
I think we on the same exchange. Just that I'm connected to the Umc on Rae Frankel St which is limiting me
Click to expand...

I think my UMC is the one on the north west corner of Bracken city. Opposite the baptist church.
 
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