Telkom line suspended???

[Xbox 360 Agent Weed]

Hi there, my phone is dead, as in no power, is my line suspended? I missed my first payment because it was supposed to go on debit order, but as usual with telkom it didnt. I have payed for last missed payment and in advance for this month yet my phone is still dead 2 days after payment. Is it my phone or am I still suspended???

 

[Just_Ice]

Its your phone. If it was cut off, and you picked up the line there would still be dialing tone and then a message would play saying your line has been suspended or whatever

 

[PsyWulf]

Check for cable theft,no power on the phone line != suspension

 

[Xbox 360 Agent Weed]

Its your phone. If it was cut off, and you picked up the line there would still be dialing tone and then a message would play saying your line has been suspended or whatever

Yeah thats what I would think but the phone shouldnt be broken.

Check for cable theft,no power on the phone line != suspension

Psywulf are you disagreeing with Just_Ice, shouldnt there still be a dialing tone and just no incoming or outgoing calls???

 

[PsyWulf]

!= means "does not equal"

No power on the line is a dead phone
Suspension wins you a "Please phone Telkom Bill Enquiries on blahblahblah" when you pick the receiver up

 

[Xbox 360 Agent Weed]

!= means "does not equal"

No power on the line is a dead phone
Suspension wins you a "Please phone Telkom Bill Enquiries on blahblahblah" when you pick the receiver up

Oh ok, sorry, thanks so much, appreciated.

 

[Xbox 360 Agent Weed]

Ok line is dead!

Ag, I thought the phone maybe broken but looks like the line is faulty and I have only had it for 1 month So I logged a fault, anyone know how long it takes them to fix a dead phone line???

 

[RazedInBlack]

Ag, I thought the phone maybe broken but looks like the line is faulty and I have only had it for 1 month So I logged a fault, anyone know how long it takes them to fix a dead phone line???

From a day to a month, possibly, most likely more.