Telkom LIT TV and DSTV now

Depeshp

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Joined
Dec 23, 2017
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Hi guys

I recently got my LIT tv box from Telkom. I signed into my google account and downloaded DSTV now.

I now need to register my device by going to manage device. I select register and I then at an error stating “registration error: the device is currently registered to another user. Please log in with the previous users credentials, go to DSTV NOW settings, select manage devices and delete the device”

The issue is that this is a brand new device, came sealed. How can it be registered to another user?

How do I get this fixed, I done a factory reset and thru the process 2 times but with the same result.
 
Maybe you might have other devices registered to your dstv now account ? Don't they only allow only 5 devices? Just an idea
 
Log a call with dstv to have the device removed of their system and register on your account
 
Brand new box show its registered on dstv. What do I do what can I do
 
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