Telkom LTE Sim has data buy no internet access

[Midas_SA]

Hi. Need some advise. I have a Telkom LTE data sim which I used from time to time as a backup. I normally topup data as and when needed via the Telkom Mobile Apps.

However I recently topped up as per normally and the data balance is reflected, however every time I try to use the internet, the Telkom page pops up saying I'm out of data. My APN is set to 4g (TelkomInternet).
Any advise?

Note: Excuse the typo in the subject, I cannot change it. Meant "but" instead of "buy". Hopefully a moderator will correct it...

 

[Hummercellc]

Hi. Need some advise. I have a Telkom LTE data sim which I used from time to time as a backup. I normally topup data as and when needed via the Telkom Mobile Apps.

However I recently topped up as per normally and the data balance is reflected, however every time I try to use the internet, the Telkom page pops up saying I'm out of data. My APN is set to 4g (TelkomInternet).
Any advise?

Note: Excuse the typo in the subject, I cannot change it. Meant "but" instead of "buy". Hopefully a moderator will correct it...

The 'TelkomInternet' APN should only be used when your Sim card is linked to a Telkom fixed data service like xDSL or Fibre account.

You need to change to the 'internet' or 'unrestricted' APN, only if the Sim card is a stand alone product offered by Telkom Mobile.

 

[ReeceDBN031]

The 'TelkomInternet' APN should only be used when your Sim card is linked to a Telkom fixed data service like xDSL or Fibre account.

You need to change to the 'internet' or 'unrestricted' APN, only if the Sim card is a stand alone product offered by Telkom Mobile.

Sorry for the thread steal or whatevs lol

Would you elaborate more on this?

for me i get three options
Telkom
Telkominterent
and something thats got flla at the end i think..

As of late my network has taken a massive nose dive.. Even gaming is becoming hard.. as i get packet loss and i lag so badly

 

[Midas_SA]

The 'TelkomInternet' APN should only be used when your Sim card is linked to a Telkom fixed data service like xDSL or Fibre account.

You need to change to the 'internet' or 'unrestricted' APN, only if the Sim card is a stand alone product offered by Telkom Mobile.

Hi.

I tried what you advised and it seems to be working now with APN "internet" and also when using "unrestricted".

Interestingly, the moment i connected i noticed the following:

1. Some of my Telkom topup data was already used up (yet i did use it...).
2. The connection is now much slower, it used to be 20+ mbps but now it is less than 10mbps - I know this could be anything, just happy its working again.
3. Sometimes there is still no internet connection. . I then have to switch APN's (or remove and re-add the same APN), then the connection is restored.

I don't think any of the above is normal but at least the internet is working now.

 

[Akasha]

Anyone know of a solution? Mine is doing this now

 

[RudderVator]

I am struggling terribly with my Telkom Internet Sim!

I have 2 sim cards linked APN set to “Telkominternet”

I have switched the sim cards in my iPhone. It will start working for a short while but as soon as you start to move around it has full signal but no internet access?

 

[electrix]

Go to this site on the device with the simcard

http://onnet.telkom.co.za/

Is it says wifi zero next to your mobile number then you have a data integrated wallet simcard, ie a datacard only(like rain) no calls. If u want to use your adsl data then use the Telkominternet apn only. Limits apply and u need to be subscibed to get more data.

If u using a mobile data bundle then use the other apns, internet works best for me.

If u still cant connect then u probably have poor cell reception.

Recently though i did find the need to reset my data connect several times. its as if the networks bumps you off.

 

[The_Ogre]

Telkom LTE only bundles only work if you have LTE/4G coverage, it does NOT work on 3G