Telkom/Metrofibre insane ping at night.

[Brenvh]

Good day

I have a friend on telkom/metrofibre 100mbps. His ping spikes insanely high every night, he gets around 50-150ms in discord whilst I get 2-3ms. His ping to EU is about 300 (overwatch 2). He lives in pretoria as well. Any ideas on why this could be happening. He tried using cloudflare warp+ but issue persisted.

Here is a traceroute and a speedtest.

 

[PBCool]

Good day

I have a friend on telkom/metrofibre 100mbps. His ping spikes insanely high every night, he gets around 50-150ms in discord whilst I get 2-3ms. His ping to EU is about 300 (overwatch 2). He lives in pretoria as well. Any ideas on why this could be happening. He tried using cloudflare warp+ but issue persisted.

Here is a traceroute and a speedtest.



View attachment 1414695View attachment 1414703

Hi, This looks like congestion somewhere, their ISP should help them resolve.

It's either congestion on their line or the network itself.

 

[CrypticZA]

Good day

I have a friend on telkom/metrofibre 100mbps. His ping spikes insanely high every night, he gets around 50-150ms in discord whilst I get 2-3ms. His ping to EU is about 300 (overwatch 2). He lives in pretoria as well. Any ideas on why this could be happening. He tried using cloudflare warp+ but issue persisted.

Here is a traceroute and a speedtest.



View attachment 1414695View attachment 1414703

My friend who use to live in Pretoria had this exact same issue with Metrofibre and one of their resellers we tried everything and after a while i told her to take a gamble and change ISP to CISP. She did and her issue was resolved as soon as she switched and she then was with them for about a year before she moved and never had the issue again.

Metrofibre came out did multiple tests etc but could find no faults. They even replaced the ONT but they did all their testing when the line ran perfect and not at night during peak.

My gamble was move to another ISP who might be able to help you with better support and funny enough issue went away and she saved some money too as the reseller was charging such high prices...